Before you buy.
Which devices are these made for?
The pages are 157 x 210 mm, the 3:4 proportion of the reMarkable 2, reMarkable Paper Pro, Kindle Scribe, Boox Note Air and Supernote A5 X2, so a page fills the screen without zooming. We have not opened the files on a physical device: the sample of ten pages is free, so you can try it on yours before you buy.
Can I write in the files with the pen?
You write on the page with your reader's own pen layer, the way you write on any PDF. These ten books carry no PDF form fields: the check script counts 0 of them in all ten files, and we would rather say so than let you find out. Solving with the pen is what they are made for, the cells are large and the lines are high contrast, but nothing in them is a typed box on a computer.
Why four ZIP files?
The ten PDF files come to 68.29 MB. They are split into four archives of 18.81, 19.02, 19.61 and 10.84 MB, each under the 20 MB that a single file may have on Etsy, which sells this bundle too, and so that a download that drops does not cost you all ten books. Every archive holds whole books, so you can start on the first one while the rest arrive.
Is this cheaper than buying the books one at a time?
Yes. These are the same ten books that our Etsy shop sells separately, there with A4 and US Letter files added: eight at 6.90 € each, the Nonograms book at 8.90 € and the Kakuro book at 4.90 €, plus any VAT Etsy adds. The bundle is 12.90 €, less than a quarter of that, and it is the whole shelf rather than a choice of one puzzle kind.
The ten single books are on our Etsy shop. This bundle is there too.
Are these the same as the printable puzzle books?
No, they are a different set of files. The printable books hold 100 puzzles each, are sized for A4 and US Letter and are meant for paper. These ten hold 300 puzzles each, are sized 157 x 210 mm for a screen and have no printing margins. The puzzles in them are not the same puzzles.
How is the download protected?
By links signed for your purchase. After the payment our licence service checks with Stripe that the order is paid and only then hands out download links. They work for 7 days on this page and 30 days in the e-mail; after that, write to support@arling.sk and we send fresh ones.
The unlock is remembered in this browser, so you can come back to this page later on the same device and the links are still here. Clearing the site data of this browser forgets it; keep the files once you have downloaded them.
Do I get a receipt?
Yes. The seller (merchant of record) is Link (Sold through Link, LLC) through the Stripe Managed Payments service; ARLing s. r. o. supplies the product. At checkout you will see “Sold through Link”, your bank statement will show LINK.COM* ARLING, and Link sends you the receipt. The checkout has no field for a company VAT number; the receipt uses the name and address entered at checkout.
Can I get my money back?
Yes. As a consumer you can withdraw within 14 days without giving a reason, as our terms say in section 5: write to support@arling.sk or use the withdrawal form, and we refund you within 14 days by the same payment method. If a file is broken or a puzzle is wrong, write to us and we put it right.
That is the law, not our customer service. The sample is free precisely so you can decide before paying. If a file is broken or never arrived, write to support@arling.sk and we will fix it or send the money back, because that is a different thing from changing your mind.
Can I buy it on Etsy instead?
Yes, the same files are in our Etsy shop. Here the price is final, VAT included. On Etsy, buyers in the EU pay local VAT on top (23 percent in Slovakia), and elsewhere Etsy may add local tax. Etsy takes the payment and sends the receipt, and any refund goes through Etsy too. The files wait in Purchases and reviews on etsy.com, or behind the link in the Etsy receipt e-mail if you check out as a guest; open them in a web browser, as the Etsy app does not currently support downloading digital purchases. You can ask us through Etsy messages or at support@arling.sk. Etsy suits you if you already shop there; in the EU, buying here costs less.