Questions
Before you buy.
Which devices are these made for?
The pages are 157 x 210 mm, the 3:4 proportion of the reMarkable 2, reMarkable Paper Pro, Kindle Scribe, Boox Note Air and Supernote A5 X2, so a page fills the screen without zooming. We have not opened the files on a physical device: the sample of ten pages is free, so you can try it on yours before you buy.
Can I write in the files with the pen?
You write on the page with your reader's own pen layer, the way you write on any PDF. These ten books carry no PDF form fields: the check script counts 0 of them in all ten files, and we would rather say so than let you find out. Solving with the pen is what they are made for, the cells are large and the lines are high contrast, but nothing in them is a typed box on a computer.
Why four ZIP files?
The ten PDF files come to 68.29 MB. They are split into four archives of 18.81, 19.02, 19.61 and 10.84 MB, each under the 20 MB that a single file may have on Etsy, where this bundle is going next, and so that a download that drops does not cost you all ten books. Every archive holds whole books, so you can start on the first one while the rest arrive.
Is this cheaper than buying the books one at a time?
Yes. These are the same ten books that are sold separately at 4.90 € each, so one at a time they come to 49 €. The bundle is 12.90 €, which is 36.10 € less, and it is the whole shelf rather than a choice of one puzzle kind.
The ten single books are on our Etsy shop. This bundle is only here for now.
Are these the same as the printable puzzle books?
No, they are a different set of files. The printable books hold 100 puzzles each, are sized for A4 and US Letter and are meant for paper. These ten hold 300 puzzles each, are sized 157 x 210 mm for a screen and have no printing margins. The puzzles in them are not the same puzzles.
How is the download protected?
By an unguessable address and nothing more. The files sit on ordinary static hosting under a folder name of 16 random characters, and after the payment this page shows you that address. Anyone who is given the address can open it, so it is not a lock. We say so here rather than pretend otherwise.
The unlock is remembered in this browser, so you can come back to this page later on the same device and the links are still here. Clearing the site data of this browser forgets it; keep the files once you have downloaded them.
Do I get a receipt?
Yes. Stripe Payments Europe, Ltd. is the merchant of record: you buy from Stripe, which collects the payment, issues the receipt with VAT and settles the VAT, and ARLing supplies the files. If you are buying for a company, enter your VAT number in the checkout and the document is made out to the company.
Can I get my money back?
By law, no, and we would rather say it before you pay. Digital content delivered immediately with your consent carries no right of withdrawal: in Slovakia that is section 19 paragraph 1 letter m) of Act No. 108/2024 Coll. on consumer protection, and across the EU Article 16 letter m) of Directive 2011/83/EU. Clicking the payment button is that consent, because the files are shown at once.
That is the law, not our customer service. The sample is free precisely so you can decide before paying. If a file is broken or never arrived, write to andrej@arling.sk and we will fix it or send the money back, because that is a different thing from changing your mind.